Contact & FAQ
PRE-ORDER NOTICE - Please Read Before Purchasing
This item is available for pre-order only.
By placing your order now, you are reserving your item in advance. Please note the following important details regarding your purchase:
Processing Time: All pre-orders require up to 2-3 weeks for production and processing. This timeline ensures the highest quality and attention to detail for each item.
Shipping Time: Once your order has been processed, please allow an additional 3-5 business days for shipment.
Tracking: After your order has shipped, a tracking number will be provided via email so you can monitor the delivery status.
Returns: We accept returns within 30 days of receipt. Items must be unworn, with original tags still attached.
Refunds: Once we receive and inspect the returned items, a full refund will be processed back to your original payment method.
Exchanges: To exchange for a different size or color, please initiate a return for the original item and place a new order.
All sale items are final sale. No exceptions
Reach out to us via our contact form or email us at [poplyfecareteam@gmail.com] for assistance.
Our collections come in sizes XS to 3X for women and ranges from sizes Small to 3X for men.
Please refer to our size chart for detailed measurements to ensure the best fit.
For best results, we recommend machine washing on a cold, gentle cycle and hanging to dry. Please refer to the care label on each item for specific instructions.
Disclaimers: Not responsible for any clothing allergies as all items should be thoroughly checked prior to wear.
Yes, we offer international shipping to a range of countries. Shipping rates and times will be calculated at checkout based on your location.
Orders within U.S. typically arrive within 3-5 business days.
International orders may take 7-14 business days, depending on the destination.
For Preorders, there's additional production period prior to shipment. (Please refer to the preorders policies for more information).
Domestic shipping
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package's progress.
We accept credit and debit cards, PayPal, and other secure payment options available at checkout. (Payment options maybe limited to preorders).
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